Frequently Asked Questions
Everything you need to know about shopping with Ventus Bikes.
How long does shipping take?
Standard domestic shipping takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items in their original packaging. Return shipping is free for domestic exchanges.
How do I find my correct size?
Please refer to our detailed Size Guide located on each product page. Our apparel is designed with an athletic fit, so we recommend sizing up if you prefer a looser feel.
What materials do you use in your cycling gear?
Ventus Bikes uses premium, moisture-wicking Italian fabrics and recycled polyester blends to ensure maximum breathability and durability during high-performance rides.
Can I track my order?
Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Please note that international orders may be subject to local customs duties and taxes.